American users trust other tech companies far more with their data than Facebook, according to a poll conducted by Reuters. The poll surveyed 2,237 adults from the US about their social media use and trust in tech companies over obeying government data privacy policies.
Reuters’ survey found that most people used Facebook throughout the day more than they used Twitter, Instagram, Pinterest, Tumblr, Snapchat, or Google+. But although people were more likely to be on Facebook, 51 percent either said they didn’t trust the platform at all or didn’t trust it very much. Although the poll didn’t explicitly ask about the Cambridge Analytica data breach that came to light two weeks ago, the timing of the poll coincides with when the public found out about the breach and the #DeleteFacebook hashtag began circulating on social media.
Reuters’ findings are fairly consistent with The Verge’s own research last fall, when a survey conducted with 1,520 respondents in the US found that roughly 30 percent of consumers either “somewhat” or “greatly” distrust Facebook’s handling of their personal data. (Only about 20 percent say they trust Facebook, while the rest either did not have an opinion, neither trusted nor distrusted, or do not use the service.)
Neither Mark Zuckerberg nor anyone from Facebook has appeared on Channel 4 News since our revelations about 50m profiles being harvested. So here's an extended interview he did with us in 2008: "We've learned…just exactly how important privacy is."
Mark Zuckerberg has disavowed an internal memo written by a top Facebook executive in 2016 that argued growth should be prioritized even if users were harmed. The memo, written by Facebook executive Andrew "Boz" Bosworth, argued that the social network should focus on its core mission of connecting people even if that work had negative consequences.
Sheryl Sandberg: Facebook 'made big mistakes' on protecting user data
Facebook COO Sheryl Sandberg continued the social media company’s apology tour on Friday – saying she was sorry for the social media giant's controversial data harvest and promising to do a better job at keeping people's information safe in the future.
Speaking on Fox News’ "The Daily Briefing" with Dana Perino on Friday, Sandberg said that while the company expects to find more data breaches, Facebook is taking action to prevent such problems in the future.
'We know at Facebook we did not do enough to protect people's data," Sandberg told Fox News, also referencing Facebook CEO Mark Zuckerberg. "Mark is sorry about that. I'm sorry about that"
Sandberg’s admission comes as the social media giant struggles to address mounting security concerns in the wake of revelations that 87 million Facebook users may have had their data harvested by Cambridge Analytica, the controversial data firm that was employed for a time by President Trump’s campaign during the 2016 presidential election.