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Post by Admin on Oct 14, 2016 20:53:31 GMT
Samsung’s recalled Galaxy Note 7 smartphone will be banned from US airline flights, according to a report from Bloomberg. The order would likely come from the FAA and follows an announcement from earlier this week that Samsung is ending production of the phone entirely. It’s not surprising that the FAA would make this move. Dozens of the recalled phones have been catching fire, including one on a Southwest Airlines jet that was parked at the gate. Samsung has yet to explain exactly what happened to cause its phones to spontaneously burst into flames, but reports suggest that Samsung itself may not even know the cause yet. Banning a single consumer device, especially one as widely owned as the Note 7, is perhaps unprecedented. The banning of hoverboards from many planes would be the closest comparison, but that was for an entire class of devices that were admittedly fire-prone because of cheap materials — and it was an airline-by-airline ban rather than something coming down from regulators. Samsung is expected to lose billions on the unexpected shutdown of the phone, and likely billions more in goodwill and brand equity as consumers choose to avoid Samsung products.
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Post by Admin on Oct 15, 2016 20:50:43 GMT
There are many questions about the Samsung Galaxy Note 7 that have been left unanswered – one specifically is how Samsung is going to dispose of 2.5 million handsets? The South Korean firm says it has no plans to repair or refurbish the phones plagued with battery problems, but has 'a process in place to safely dispose' of them. Although Samsung did not plan on building ticking time bombs, they could have avoided this disaster by giving the Note 7 devices a user-removable battery. Samsung made some poor design choices with a phone that ended up being a fire hazard. 'Previously, Samsung designed its smartphones to let customers remove the battery themselves, which is great. Now, they’ve shifted to using adhesive to put the battery in and it is difficult to remove. That is why they are recalling the entire phone, instead of just being able replace the battery.'
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Post by Admin on Oct 17, 2016 18:26:52 GMT
Conducted with 1,000 people by e-commerce platform Branding Brand, the survey mined respondents' feelings on October 11 and 12. A fulsome 40 percent said they were done with Samsung phones, after the company managed to turn a problem into a debacle. Should you have switched off from the world in recent weeks (and who could blame you?), the Galaxy Note 7 was recalled not once, but twice after the phones kept smoking, exploding and catching fire. Samsung is now offering a $100 enticement to make customers feel better. When has a mere $100 ever made anyone feel better? Moreover, when over 1 million Note 7s are still somewhere out there and when the FAA has banned the phones from planes -- switched off or not -- you might imagine that the Samsung brand is covered in grime and confusion.
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Post by Admin on Oct 26, 2016 18:32:09 GMT
“We cannot fulfill all the demand that is out there right now,” said CFO Luca Maestri. Apple said it was caught off guard by how many people want to buy its biggest smartphone, the iPhone 7 Plus, and the miscalculation may hit profits this holiday season. The technology leader is not sure it can make as many units of the iPhone 7 Plus as consumers want in time for the Christmas shopping rush, Apple’s AAPL -1.49% Chief Executive Tim Cook told analysts on Tuesday. It will manage to make enough of the smaller iPhone 7s, though, he said. Demand was strong “particularly on the iPhone 7 Plus versus our forecast going into the product launch,” Cook said.The bigger phones bring bigger profits, and Apple’s forecast for thinner-than-expected margins concerned investors after it reported quarterly earnings on Tuesday.
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Post by Admin on Nov 8, 2016 18:29:06 GMT
Samsung is recalling 2.8 million washing machines in the US after reports of injuries. It is the latest setback for the South Korean electronics giant, already facing a worldwide recall of its Note 7 smartphones. The latest issue centres on top-loading washing machines. The US Consumer Product Safety Commission said the top of the machines could detach from them during use, posing a risk of injury from impact. It said Samsung had received nine reports of injuries, including a broken jaw, injured shoulder and fall-related injuries.
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